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Home > Billing - CM/MZ > Duplicate Document Errors in Quickbooks
Duplicate Document Errors in Quickbooks
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If you receive the publishing error Duplicate Document Number Error, this means that the invoice number already exists in your QuickBooks Online account.

 

  1.  Open your QuickBooks Online and navigate to Settings >> Account and Settings >> Sales.

  2.  Check the Custom transaction numbers option is turned OFF. If the setting is ON, select the edit button and select the Custom Transaction Numbers checkbox.

QBO Custom Transaction Numbers.png
  1.  Back to QuickBooks Online Settings >> Account and Settings >> Advanced.

  2.  Check that Warn if duplicate check/bill number is used is also turned OFF.

  3. Then re-export the transactions that did not get into Quickbooks because of the error.

    Newer versions of QBO:

QBO Warn if duplication cheque number.png
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