If a member has an open invoice, you may apply a credit to that invoice from the back office.
- Select Members from the left-hand menu.
- On the Account tab, select the credit in the member's Transaction History.
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- In the pop-up window, select the Apply Credit button.
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- A list of the member's open invoices will be displayed. Use the checkboxes to select the invoice to which the credit should be applied.
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- Select Apply Credit.
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- The credit window will display the member's credit. Options for providing confirmation to the member will be displayed.
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- The Transaction History section will reflect the member's credit has been used and the remaining balance for the credit is 0 (if the entire credit was applied).
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