With the eCommerce Store, you can sell items online to your members or the general public. This feature is available to users of Plus Edition and greater. Additionally, Pro Edition customers may offer consumers an unlimited number of items in the online store. Other editions display a maximum of three products at one time. The eCommerce Store works with most credit card processing services. To begin using the eCommerce Store, contact Support. If you are just getting started with the eCommerce store, check out this short video overview.
Fee items will need to be set up for all items you will sell through your store, as well as a fee item for shipping. See Working with Fee Items for instructions. The Fee Item type should be set to eCommerce.
Assign Shipping Fee Item
A single fee item must be identified for shipping fees. Create the fee item as described in Adding a Regular Fee Item. Select ECommerce as the fee item type. Once your fee item has been created:
- Click eCommerce in the left-hand navigation panel.
- Click Configuration.
- Click Shipping.
- Click Shipping Fee Item.
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- Select the previously created fee item from the Fee item drop-down list.
- Click Save.
- Click the Configuration tab.
- Click Settings.
- Click Shipping Settings.
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- Configure the following as needed:
- Free shipping over 'X': Enable this option if you wish to provide free shipping above a certain dollar value. When enabled, the Value of 'X' field will be displayed. Enter the value over which all orders with a total greater than this will qualify for free shipping.
- Calculate 'X' including tax: Enable this option if you wish to calculate X including tax. If it is not ticked, the value is calculated excluding tax.
- Estimate shipping enabled: If this option is enabled, customers will see a shipping estimate on the shopping cart page.
- Display shipment events: Enable this option to allow customers to view shipment events on their shipment details page. NOTE: to be enabled, this feature must be supported by a shipment computation method.
- Click Save.
Configure Rates for Fixed Rate Shipping
Flat rate shipping is a uniform shipping rate that is applicable for all types of shipping boxes and packages, irrespective of weight, size, and other dimensions. Your system is set to default to Fixed Rate Shipping, with the following options: In-store pickup, Standard shipping, and Rush. When a fixed rate is used, customers will select the shipping method, and the fixed rate you have configured in the system will be applied.
If you are using fixed rate shipping, a configuration of rates is needed:
- Click eCommerce in the left-hand menu.
- Click Configuration in the upper drop-down menu.
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- Click Shipping.
- Click Shipping Rate Computation Methods. All shipping rate computation options will be displayed. Fixed Rate Shipping is enabled by default.
- Click Configure in the Fixed Rate Shipping row.
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- To change the Rate of a shipping method, click the Edit button.
- Enter the new Rate in the text box, and click Update.
- Repeat the steps above to configure the other options.
- Click Save.
The shipping by weight and by total option allows setting different shipping fees based on a shipment's weight and total. The ability to charge different fees depending on the weight and total of the shipment helps to keep the company's shipping costs down when heavy items are shipped, yet offers reasonable shipping costs to customers who purchase light products.
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NOTE: In most cases, only one Shipping Rate Computation Method should be active at one time so that conflicting options are not presented to the purchaser. |
- Click eCommerce in the left-hand menu.
- Click Configuration in the upper drop-down menu.
- Click Shipping.
- Click Shipping Rate Computation Methods.
- Click the Edit button for Fixed Rate Shipping and clear the Is Active checkbox.
- Click Update.
- Click the Edit button for the Shipping by weight option, and enable the Is Active checkbox.
- Click Configure in the row that is titled Shipping by Weight.
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- Click Add record to populate the values for the formula.
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- The formula to calculate the rate is: [additional fixed cost] + ([order total weight] - [lower weight limit]) * [rate per weight unit] + [order subtotal] * [charge percentage].
- Select the Country and State/Province of the shipment destination. If an asterisk (*) is selected, then this shipping rate will apply to all customers regardless of the Country/State/Province.
- Enter a Zip or postal code. If this is left empty, this shipping rate will apply to all customers, regardless of their zip code.
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- Select the Shipping Method for the weights/rates you are configuring. You will configure a record for each shipping method you offer.
- Configure Order weight from and Order weight to. If the customer’s shipment weight falls into this range, the additional cost will be fixed and will be calculated according to this record.
- Configure the Additional fixed cost: This is the cost of shipment in case the weight is under a certain level Lower weight limit.
- Configure the Rate per weight unit: This is the cost of each weight unit above the lower weight limit.
- Configure the Charge percentage (of subtotal): These are parameters used for calculating the extra cost based on the order subtotal.
- Click Save.
Repeat the steps above for each shipping method, and each weight range.
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NOTE: When using the Shipping by weight option, you will also need to configure the weight for each item you sell. |
