Cancel an Event Registration
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In the Events module, select the Guest List tab.
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In the Guest List, select the Edit Registration icon for the registration you wish to cancel.
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Use the Status dropdown menu and select Canceled. Select Save & Close.
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The registrant will be displayed on the Guest List as Canceled. Then follow your business practices for either writing off or refunding the registrant, or providing the member with a credit to be used in the future. Invoice Activity on the Account tab will not display these canceled guests as this list only displays sponsors and registered guests.
