The Quarantined Invalid Email Address report provides a list of all emails that have been marked as invalid and removed from your database. Due to increased vigilance from outside organizations that rank email sender reputations, having a clean email address list is important to ensure all of your customers can continue to communicate reliably with their members. See Manage Quarantined Emails for more information.
When an email is quarantined, an automated email will be sent to all staff that are signed up to receive an email notification. All staff will be set to have this notification enabled by default.
Duplicate emails may be displayed in your report. For example, if you have the same email associated with a member and a representative, the email will be displayed twice in your report. By default, ALL emails in your database will be displayed in the report, including those of inactive members and/or reps. You can filter the report as needed, to display only active members/reps.
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NOTE: Invalid email addresses are NOT removed from your database. Once quarantined, the address will no longer appear on the member/rep record. It can still be found on the Quarantined Invalid Email Addresses report where all available actions are still possible. |
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