Void a Deposit
If needed, you have the ability to void a deposit. For example, if you wish to unapply a payment and that payment has already been deposited, you will first need to void the deposit.
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Click Billing in the left-hand navigation panel.
- Click the Search Deposit button (or you can use the arrows at the top of the screen to scroll through and locate your deposit).
- A list of all deposits is displayed, click the desired deposit in the list. If needed, you can enter the date of the deposit in the Transaction Date, then click the deposit in the list.
- Click Continue.
- At the bottom of the Deposit screen, click the Void Deposit button.
- Click OK to confirm that you wish to void this deposit. There is no "undo" button.
All payments in the deposit are now undeposited. When appropriate, you will need to redeposit these payments.
