From the back office, you have the ability to Change Rep MIC Login Name/Password, Delete a Rep Login Account, and Send Rep Invitation to Create Their Own Credentials.

Create Login Credentials for a Rep (not best practice)

1. In the member's Reps tab, click the name of the rep for which you wish to create credentials.
2. Expand the Login Permissions for.. section

   

3. Click Create their login right now. The Create your Account screen will be displayed.

   

4. Enter a Login Name. The rep's email address is populated by default, you may change this as needed. Login names maximum of 60 characters. The login name may include alpha-numeric and common keyboard symbols. The login name is NOT case-sensitive.
5. Enter a Password. Password maximum: 20 characters. The password may contain alpha-numeric and common keyboard symbols. Password is NOT case sensitive.
6. Click Continue. The account is successfully created, and you can email login credentials to the rep.

Password Recommendations

• Contain at least 12 alpha-numeric characters
• Contain both upper and lower case letters
• Contain at least one number
• Contain at least one special character
• Never use a password from the previous 4 passwords

Inactivate a Rep Login Account

When a rep is inactivated, the login account will be automatically inactivated. If the rep is reactivated, the login account will automatically be reactivated. Additionally, when a member is dropped you will be given the option to inactivate logins for the associated reps. By inactivating the login, the credentials for this rep are retained in the database, should the rep return.