Looking to help your members make the most of their membership? This knowledge base article provides a comprehensive guide to training resources, designed specifically for your members.
From navigating the Member Information Center (MIC) to updating profiles, posting events, and maximizing engagement, these training tools will ensure your members can easily connect with your chamber and leverage all available benefits.
Dive in to explore step-by-step guides, video tutorials, and best practices for member success!
Note: The resources in this section were created for you to share with your members. The videos and PDFs walk them through the day-to-day processes of the Member Information Center (MIC) and using the MemberPlus App.
ACH & Bank Accounts
Your members can easily store their bank account (ACH) information via the MIC for use when registering for events and even use in paying recurring fees & dues. Click here for a short video on verifying a bank account in the MIC.
Events
Your members can learn how to use, manage, submit, and register for events from within the MIC or via the MemberPlus App. Watch the video and download the handout.
Groups
Learn how to join/leave groups and mailing lists within the MIC.
Membership Visibility Statistics in MIC For Your Members
Your members can view a summary of their visibility statistics from the MIC.
View Referrals
Members can view business sent their way by your organization in the Referral Report in the MIC.
Pay Bills Online
Learn how your members can pay their open invoices online from within the MIC. Watch the video and download the handout.
Setup Autopay
Your members can easily set themselves up for Autopay via the MIC using their stored payment profiles. Watch the video here.
Store Your Credit Card in the MIC
Your members can easily store their credit card information via the MIC for use when registering for events and even use in paying recurring fees & dues. Watch the video and download the handout.
Submit a Hot Deal
Learn how members can access, create, and manage their Hot Deals from within the MIC or MemberPlus App. Watch the video and download the handout.
Submit a Job Posting
Learn how members can access, create, and manage their Job Postings from within the MIC or MemberPlus App. Watch the video and download the handout.
Submit a MarketSpace Item
Learn how members can access, create, and manage their MarketSpace Item within the MIC.
Submit a Member-to-Member Deal
Learn how members can access, create, and manage their Member-to-Member Deals from within the MIC or MemberPlus App for approval by your organization.
Submit a News Release
Learn how members can add News Releases in the MIC. Watch the video and download the handout.
Switch from Annual to Monthly Billing
Learn how members can independently switch from annual to monthly billing from within the MIC.
Update Your Company Profile
Your members can update their company information, including logos, videos, and contact details, from within the MIC. Watch the video and download the handout.
Update Your Personal Profile
Your members can update all of their personal information from within the MIC or via the MemberPlus App. Watch the video and download the handout.
Update Your Staff
Your members can update their staff, add new staff, and deactivate staff. Watch the video and download the handout.
