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Home > Communication - CM/MZ > SmartText > Unsubscribe from SmartTexts
Unsubscribe from SmartTexts
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Subscribers may unsubscribe from SmartTexts by texting Stop Notify <shared keyword>. Unsubscribing will unsubscribe from all groups.

  • Stop Notify <shared keyword> if you have reserved a shared keyword OR
  • Stop <custom keyword> if you have reserved a custom keyword.

Staff may also unsubscribe users from SmartText via the SmartText Dashboard.

In the Unsubscribe section enter a phone number to instantly unsubscribe someone from the SmartText system.

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